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Pool Heat Pump – Common FAQs

Pool Heat Pump

If you’re thinking about buying a brand-new heat pump for your pool, it’s obvious that you may have some questions in your mind for which you’re seeking answers. These common FAQs about pool heat pumps will help new buyers looking to buy a pool heat pump as well as existing users already using the pool heat pump.

This Pool Heat Pump Common FAQs is divided into two parts:

  1. Pool Heat Pump Common FAQs for New Buyers
  2. Pool Heat Pump Common FAQs for Existing Users

I. Pool Heat Pump Common FAQs for New Buyers

1. How does a pool heat pump operate?

pool heat pump operateA heat pump makes use of electricity to collect natural heat. When the heat pump rotates its fan and draws in warm air, the warm air passes over an evaporator coil and reacts with a refrigerant inside the tubes, which causes it to produce a warm gas that is diverted to a compressor. The warm gas is compressed into a hot gas by the compressor. At the last stage of the process, the hot gas move towards the heat exchanger wherein it heats up an inner titanium tube. As water makes its way through the outer PVC tubing of the heat exchanger, the water is warmed by the inner heated titanium tubing. From this point, the heated water is pumped into the pool; simultaneously, more water is pumped into the heater. Likewise, the heating procedure gets repeated until the pool attains the desired target temperature, which is specified on the heat pump.

2. How long will the pool heat pump endure?

Pool heat pumps will easily endure for 10 to 20 years without any maintenance. However, with proper maintenance and care, a pool heat pump can last a lifetime.

3. What size of the heat pump should I purchase?

Your location and the size of your pool are the two major considerations for deciding the size of your heat pump. Generally, if your pool is bigger, you’ll need a bigger pool heater. Secondly, it depends on where you live i.e. your location – what type of climate your location experience i.e. moderate or colder climate, etc., accordingly a smaller or bigger pool heater may be required for maintaining your desired temperature.

4. How much time will the heat pump take to heat my pool?

Heating time will depend on the pool size, outside temperature as well as effective use of a solar pool cover.

5. What’s the coldest temperature at which a heat pump can operate?

The coldest temperature most heat pumps will operate at is 10 degrees Celsius. Nevertheless, certified low-temperature performance heat pumps can operate at temperatures falling to -1.11 degrees Celsius. Remember, even though a heat pump will still heat up to its upper-limit cut-off temperature, the efficiency of heating is often compromised.

II. Pool Heat Pump Common FAQs for Existing Users

1. Why does my pool heat pump leak?

pumpNormally, it happens because of the natural condensation process. Every type of heat pump will sweat and create a small puddle occasionally. This normally takes place when the heat pump is defrosting. However, an extremely big puddle of water around the unit may demand some pool heat pump troubleshooting. To determine where the leak is coming from, first switch off the heat pump and continue operating the pool pump. Wait for a few hours, then go back and check the water around the pump. If most of the water has evaporated then you’re likely on the safer side. Nonetheless, in the likelihood that the puddle remains, a few more things are there, that you can perform. To examine for any chlorine content, test the water with some drops of reagent or test strips. Routine condensation won’t test for any chlorine, so if chlorine is there, the leak is definitely coming from the heat pump. Call a qualified technician, let him thoroughly inspect the heat pump and fix the issue.

 

2. How is it that my pool heat pump operates but does not heat?

There are several reasons behind this kind of situation, so you should inspect the following things:

  • Inspect the air temperature. To function most efficiently, a pool heat pump needs warm air. However, the heat pump will run longer to recompense in cooler temperatures.
  • Check and ensure that your pool pump is transmitting sufficient water to your heater. A heat pump requires a balanced supply of water to manage the transfer and production of heat.
  • Inspect the vents for any rubbles or hindrances of any kind and clear them off. This will make sure most favorable airflow, which is critical to an air-source heat pump’s heating process.

3. Why is an “FLO” error displayed by my heat pump?

Generally, the error code “FLO” signals a water pressure problem. This means, the water flow is being limited or that none is being detected at all. At times, water flow problems can be induced by an obstruction in the pool system, arising anywhere from the filter to the pump and skimmer baskets. Here, the best thing to do is to clean out the skimmer and then clean off the pump basket. Next, inspect your filter to ensure it’s clean and facilitates water flow at the right pressure. If everything is inspected and the pump is surely obtaining adequate water, then the problem is probably with the faulty water pressure switch. Fortunately, this is not expensive and easy to change.

4. Why is my pool heater often shutting off?

When a heat pump often shuts off, it normally indicates that either there is an electrical or water pressure issue.

  • If error codes like “FLO” or “LO/HI” are displayed by your heat pump then the issue is linked to the water pressure. Fixing these issues, requires troubleshooting your pool pump or the heater. Instead, it’s better to call a qualified technician for fixing such technical issues.
  • In contrast, if your pump is working and not showing any error codes then there might be an issue with the power supply, so you’ll need to check the electrical setup. For this, you need to go to the heat pump and inspect electric terminals for any type of damage or rust formation. Next, inspect the wiring that starts with the pump and leads toward the breaker for any wear. Finally, examine the breaker and confirm that it is transmitting sufficient power to the heat pump. Again, if you aren’t very comfortable with electrical wiring and stuff, then it is better to call in an experienced electrician to fix the problem.

Thermo Pools is an established company (100% Australian-owned and operated) that supplies high-quality domestic pool heat pumps as well as commercial pool heat pumps.

If you want to enquire about an inverter heat pump & solar pool heating system, call us at Thermo Pools at 02 8850 4030 & Check our Google Reviews, and one of our expert and friendly teams will be happy to serve you!

Pool Heating Specialist

TESTIMONIALS

What clients say

Kerry Voronoff
1 month ago
Cannot recommend Thermo Pools highly enough. Sunny and Kirsty are incredibly professional and the job was completed to perfection. We were so impressed we are now getting Sunny back to tile our pool.
Anna Butler
3 months ago
Brilliant service! Thank you!
Steve Walkerden
5 months ago
Thermopools have been a breath of fresh air during our pool renovation. When so much has gone wrong with other aspects, they've come through with honest advice, reliability, and dependability. Thank you Sunny and Kirsty!
Benjamin Barrera
5 months ago
Honestly Sunny cares and always answers the phone at any time. One of the best trades I’ve ever worked with. Years later and still communicates and helps if you have any questions, even small ones.
Sam Saad
5 months ago
We had a Solar Pool Heating solution installed by Thermo Pools over seven years ago and it has been going strong ever since. At the start of this season, the system would not kick on for some reason and it turned out to be a faulty controller and pump. Thermo Pools were prompt at determining the issue and providing repair services at a reasonable price. As we go into the current season of using our pool I am happy that we chose Thermo Pools when we did.
Bill Wright
6 months ago
We highly recommend Sunny as an exceptionally knowledgeable and dedicated professional. He went above and beyond in installing the Thermotube system, which heats our pool significantly faster than the traditional solar system we have had before. The system is compact, efficient, and far neater in appearance than our older style conventional system. What truly sets Sunny apart is his extraordinary level of care, dedication, and helpfulness. He took the time to understand our circumstances and tailored his approach to accommodate our needs—something we have never experienced before. His professionalism and genuine compassion made the entire experience outstanding. Sunny also offers pool repairs and deep cleaning of the pool. He will be undoubtedly the first professional we turn to, to complete this work. Many thanks Sunny.
Kristine Celestin
6 months ago
Sonny and Thermo Pools have been fantastic to deal with and the pool heating system they offer is effective and long lasting. We have the same system that we installed in 2008 and it's still going strong. Can't recommend them highly enough!
Ros Harvey
7 months ago
Jeff Buchan
7 months ago
Had a small leak from solar, one phone call and he was out the next day thks
kim kogias
7 months ago
I can highly recommend Sonny and Thermo Pools product. Our system failed and he was the only operator willing to come and help with issue. Professionally diagnosed problem and fixed..we new due to leaks eventually system would need replacing. We were then hammered with large hail Now the roof needed to be replaced. Sonny worked in with roofers and solar was installed the day after roof. Amazing effort just before Christmas. He also sorted the old thermostat and wiring.This is the third rubber on roof and I can already tell its far superior. Pool reached 30 degrees in approximately 4 hours. Previously it took at least 2 weeks to get to this temperature. Sonny was a pleasure to do business with. He is proffessional. I couldn't be happier. Many thanks again.
Cheryl Potocki
7 months ago
Great service from Sunny and Thermo Pools ! Would also like to give a shout out to theirThermorush panels, they have proved to be 2 x 3 times more efficient than our old panels.WOW! Work far better than expected, We made a great decision choosing Thermo Pools!!
Sarah Conlin
7 months ago
Allen Stutchbury
7 months ago
We had a very good experience dealing with Sonny as he replaced our old solar roof collector.
Tim Somerville
8 months ago
Our experience with Thermo Pools was first class. Sunny was very prompt in providing us with a quote and followed up with a visit to ensure our measurements were correct and we had sufficient roof space to install the solar tubing. The installation was done soon after we accepted our quote and Sunny explained the workings of the solar system to us. Thermo Pools were very professional in their communications and we have no hesitation in recommending their services. Our new system is functioning well and as promised by Sunny.
Chris Sherrah
8 months ago
Sunny said he was busy but he fit me in for a repair, and found a problem I didn't know about, which he fixed too! And, he did a small extra-curricular job for us while he was up his ladder. I definitely recommend Sunny!
Shane Martin
8 months ago
I want to commend Sunny from Thermo Pools for his exceptional service in replacing our solar heating. His professionalism, promptness, and attention to detail were outstanding. Sunny's expertise and dedication make him a reliable technician, and I highly recommend him for solar/pool heating repairs and installation. He consistently goes above and beyond to ensure customer satisfaction. If you need high-quality service with a professional touch, Sunny from Thermo Pools is the person to call.
George John
8 months ago
Excellent service, on time, efficient and will continue to be my preferred supplier in the future. Sincere thanks.
Anthony Ockwell
8 months ago
Sunny did an amazing job installing my solar heating. Buying from him was the best decision I could have made. He was super helpful, reliable and punctual, and he went above and beyond throughout the whole process. The installation was smooth with no issues at all. I am extremely happy with the result and highly recommend him.
Silke Dietzel
8 months ago
We recently had Sunny from Thermopools install our solar pool heating, and from start to finish, the experience was fantastic. Sunny came out personally to explain the entire process and what was involved, taking the time to make sure we understood everything. He was extremely knowledgeable and approachable, assuring us that we could contact him anytime with follow-up questions or if we ever had any issues. It's now been over two months since the installation, and we've really noticed a significant difference. We used to think our pool was too cold and only swam on the really hot summer days, but thanks to Sunny and the Thermorush technology, we've already been in the pool half a dozen times and it's only early in the season! It has absolutely been money well spent. I can't say enough kind words about how professional, personable, and reliable Sunny has been throughout the whole process. We highly recommend him and Thermopools to anyone considering solar pool heating. Kind Regards Andrew and Shamila Beattie
Andrew Beattie
9 months ago
Sunny from Thermo Pools was absolutely amazing! From start to finish, the whole process was seamless. Sunny first came out to inspect the pool size, existing piping, and the installation location. He clearly explained what electrical work was required — I arranged this through my own electrician, though he also kindly recommended one. Ordering online was quick and easy, and the installation was efficiently scheduled via email. On the day of the install, Sunny did an outstanding job — he installed and wall-mounted the system about a metre off the ground, removed all the old solar tubing, and even took care of the disposal. The site was left spotless, and the entire job was completed within 4 to 5 hours. The end result looks fantastic and is incredibly easy to use and maintain. I couldn’t be happier and would highly recommend Thermo Pools to anyone looking for professional, high-quality service.
Daniel Cheong
9 months ago
We highly recommend Sunny from Thermopools. He made the whole experience from quotation to install very smooth for our pool heating. We look forward to engaging Sunny for possible future pool reno in the off season. Thank you for a great experience after a few no-shows from other businesses ⭐️⭐️⭐️⭐️⭐️
Melissa Sayer
9 months ago
From my initial telephone call to the end product, we could not fault the service we received from Sunny and his team. Every aspect of dealing with Thermo Pools ran so smoothly. Could not recommend highly enough. We are grateful for the service and product we received.
Lisa Bolger
9 months ago
Sunny and the Team from Thermo Pools did an amazing job repairing and maintaining my pool solar system. Plus recently installed some pool railings. All the jobs were competitively priced and completed with the highest quality. I would highly recommend the Thermo Pools Team for any project you are planning associated with your pool.
Steven Sherry
10 months ago
Thermo Pools is nothing but professional! Responded quickly, came on time, explained everything, repaired the current old system and increased the systems capacity. I have, and will continue to recommend Thermo Pools.
Mike B
12 months ago